Yes, we offer free shipping on all orders over AED 180. Orders below this amount have a flat rate shipping cost of AED 18.

Your happiness is our priority! We strive to deliver pieces you'll absolutely love, and our policy reflects that:

• Damaged or Defective Items: We offer free returns for any item that arrives damaged or defective.
• Change of Mind Returns: If you wish to return an item that is not faulty (e.g., wrong size/style chosen), a return pick-up fee of AED 18 will be deducted from your refund.

Currently, we ship exclusively within the UAE (United Arab Emirates). We are actively working to expand our delivery options soon!

We combine meaningful design with ultimate versatility. Our uniqueness lies in offering charms that tell your unique story, built on high-quality, multi-use bases (bracelets, necklaces, and bag charms). At The Charmerie, personalization is not just an option—it's the core of everything we create.

Building your perfect piece is easy! Just follow these steps:

Choose Your Base: Select your desired foundation—either a bracelet, necklace, or bag charm—in your preferred Gold or Silver-Tone finish.

Pick Your Charms: Explore our collection and add all the charms and pendants you wish to include to your cart.

Note Your Preferences: Use the special instruction box at checkout to include any specific details (like charm placement or grouping).

We Build It For You: After checkout, our team will handle all the assembly so your piece arrives ready-to-wear.

To ensure your charms and jewelry last and remain sparkly, always avoid contact with harsh chemicals like alcohol and perfume, remove pieces before entering corrosive chlorine water, and maintain brilliance by routinely polishing with a microfiber cloth before storing them in a cool, dry place.